Oflight&Metal Shipping Policy

Overview

At Oflight&Metal, every order is treated with care and intention — from the moment you place it to the moment it arrives at your doorstep.

We strive to ensure a smooth, timely, and secure delivery experience for every customer.

Order Processing

Each order is carefully prepared and packaged within

24 to 48 hours (within Lagos) and 3 to 5 working days (outside Lagos) after payment confirmation.

Please note: Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timelines

Delivery duration varies depending on your location and courier service availability.

Once your order has been dispatched, you’ll receive a confirmation email or WhatsApp message with all relevant details regarding your delivery.

Delivery Coverage

We currently offer delivery within Lagos and to major cities across Nigeria.

For remote or hard-to-reach areas, delivery times may extend slightly.

Order Confirmation

After successful payment, you will receive a confirmation email or message acknowledging your order and confirming that it’s being processed.

Please ensure your contact information and delivery address are accurate to avoid delays.

Lost or Damaged Items

We take pride in the quality and presentation of every package we send.

However, if your order arrives damaged or is lost in transit, kindly contact us immediately via [insert your info@oflightandmetal.com or WhatsApp number].

Our support team will promptly assist in resolving the issue.

Additional Information

• Delivery fees are calculated at checkout or communicated prior to dispatch.

• Oflight&Metal is not liable for courier delays, weather disruptions, or other unforeseen logistics issues.

• For a smooth delivery experience, please ensure someone is available to receive your package at the delivery address.